How we prepare, pack, and get your order on its way — plus what to do if something isn't right
– Getting your order
We currently ship across the United States. We don’t offer international shipping at this time.
Orders are reviewed, packed, and dispatched from our US fulfilment center, usually within 1–2 business days. Once your order ships, we’ll email a confirmation with tracking details.
Estimated delivery times are shown at checkout and typically fall within 3–7 business days once dispatched. Times vary by destination, carrier, and season, and are estimates rather than guarantees.
Shipping is calculated at checkout in USD. Free shipping applies to all US orders — every order, no minimum.
You’ll receive email updates when your order is confirmed, shipped, and out for delivery. You can also check status anytime from your account.
– If something’s wrong
If your order arrives damaged or you received the wrong item, contact us with your order number and a few photos within 30 days of delivery and we’ll make it right.
If tracking shows a delay or a package appears lost, reach out and we’ll work with the carrier to locate it and get your order to you.
Changed your mind or need to send something back? See our Return & Refund Policy for eligibility and steps.
Our care team is here to help and will guide you through every step.
Cortexia Health Inc. Precision wellness made to support your daily balance — made for USA, priced in USD.
© 2026 Cortexia Health Inc. All rights reserved.
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